We are committed to protecting your privacy. We use the information we collect about you only to process orders.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order. We also ask you for a contact telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers. We may also use the information we collect to occasionally notify you about special offers that we think you may be interested in or important functionality changes to the Web site.
How does edenshop.co.uk protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
What about "cookies"?
You can choose to manage the cookies we use on our website through your internet browser settings at any time. Certain cookies may be set as soon as you visit our website, but you can remove them using your internet browser settings.
You can view the cookies that our website collects by clicking this link.
Managing cookies on your computer
- Internet Explorer
- Google Chrome
Managing cookies on your mobile:
- Windows Phone
What happens if you disable cookies from our site?
Preventing cookies is likely to impact the functionality or performance of our website and could stop you from using certain services provided through it.
If you choose to disable cookies, we cannot guarantee how the operation of our website will perform during your visit. It will also affect our ability to improve our website, making changes to user preferences.
What are Cookies?
More information about cookies can be found on allaboutcookies.org
Will edenshop.co.uk disclose the information it collects to outside parties?
From time to time, we may make our mailing list available to selected trustworthy third parties, but you can tell us not to by ticking the relevant checkbox whenever you leave any of your details with us.